图书介绍
有效的沟通PDF|Epub|txt|kindle电子书版本网盘下载
- （英）朗·路德洛（RonLudlow），（英）费格斯·潘顿（FergusPanton）著 著
- 出版社： 北京：中国人民大学出版社；普兰蒂斯霍尔出版公司
- ISBN：7300024688
- 出版时间：1997
- 标注页数：156页
- 文件大小：5MB
- 文件页数：162页
- 主题词：
PDF下载
下载说明
有效的沟通PDF格式电子书版下载
下载的文件为RAR压缩包。需要使用解压软件进行解压得到PDF格式图书。建议使用BT下载工具Free Download Manager进行下载,简称FDM(免费,没有广告,支持多平台）。本站资源全部打包为BT种子。所以需要使用专业的BT下载软件进行下载。如BitComet qBittorrent uTorrent等BT下载工具。迅雷目前由于本站不是热门资源。不推荐使用！后期资源热门了。安装了迅雷也可以迅雷进行下载！
（文件页数 要大于 标注页数，上中下等多册电子书除外）
注意：本站所有压缩包均有解压码： 点击下载压缩包解压工具
图书目录
Contents1
1 Effective communication1
Introduction1
CommuniCation in organizations2
What is communication？2
Managers and communication4
Interpersonal communication5
Dealing with barriers12
Management style and communication14
Total communication18
Organizational communication23
Summary25
2 Interviewing27
Introduction27
Location28
Preparing for the interview29
Conducting the interview30
Closing the interview35
Making judgments and analyzing results36
Guidelines for managers for specific job－related Interviews39
Summary52
3 Making presentations53
Introduction53
Preparation56
Presentation techniques60
Summary69
References70
4 Running meetings/leading discussions71
Introduction71
TyPes of meetings and their implications72
The roles of chairperson and members74
Relationships within groups，teams and meetings84
Summary90
References91
5 Conducting surveys93
Introduction93
Sampling94
Planning96
Methods of collecting data97
Analyzing the data105
References109
6 Negotiating111
Introduction111
The subject under negotiation112
Preparing for negotiation113
The negotiation117
Finding Solutions120
Fall-back situations122
Behaviour in negotiations126
Exercises in negotiating128
Summary130
7 Training for effective communication skills131
Introduction131
Managerial work and communication132
Training and development132
Learning133
Designing communication skills programmes137
Integration of communication skills146
Summary150
Reference151
Index153